Top TIPS to HIRE the RIGHT staff and how to KEEP them.

  • Write a clear job description and include measurable KPI’s
  • Ask the “right” questions during the interview
  • Include questions around “culture” to gauge a fit with company values and existing culture
  • Ask for clear examples of work using an open-ended question style
  • Introduce preferred candidates to existing team members prior to offer being made. This gives you a preview of the team dynamics and allows you to identify any potential red flags prior to an offer being made
  • During reference checks ask questions around cultural fit (ie. How would candidate x  perform in xyz cultural environment)
  • If you are hiring a manager, ask to speak with someone they have managed before as a referee. Ask specific questions around their management style, communication, how they handle stress etc
  • Have a clear induction/on boarding process
  • Train, train and train some more – don’t assume that new staff will automatically know what the company processes and procedures are
  • Create a 30/60/90 plan  – what do you want the new hire to achieve in the first three months
  • Have a daily check in for the first week and then move to 3 times weekly followed by twice weekly then followed by weekly check-ins
  • Keep track of important dates (ie probation date and 30, 60 and 90 day check ins)
  • Do not micromanage – give your staff members the room they need to succeed in their roles and empower them to actually “own” their rules
  • Introduce a rewards and recognition scheme based on what’s important to your team. Ideas include: condensed work weeks, wellness days (ie once a quarter), salary sacrificing and or bonus schemes.
  • Celebrate wins and learn from losses as a team
  • Support professional development both for professional and personal interests
  • Keep a skills matrix on your staff – look for opportunities for staff to take on “projects” based on their passions or areas of expertise not currently utilised. Look within rather than outsource to external consultants

To find out more about how Impact Business Consulting can help you find the right staff, click here.

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